Esta Romi recognizes the importance of protecting the personal data of our customers (eg. identification data). For this reason, we adopt specific policies and security measures to protect your data.
We do not accept online orders from anyone under the age of 18. We kindly ask those who are under 18 not to proceed with the processing of online orders or the insertion of their personal data and to ask adults to proceed with the required procedures.
WHAT INFORMATION ESTA ROMI COLLECTS
- Website Usage: Esta Romi collects personal data from visitors to the website, for example cookies and IP addresses.
- Customer Registrations: For those customers who choose to register with Esta Romi, we will also collect and store personal data which is provided by you, such as your name, address, telephone number, e-mail address and major gifting occasions.
- Order Processing: For those customers who process an order, Esta Romi will collect the personal and financial information we need to process the order.
HOW ESTA ROMI WILL USE YOUR INFORMATION
- Customer Registrations: Customers who choose to register with Esta Romi may receive various communications including newsletters and announcements of new products, new collections, new content and Esta Romi events. Customers can choose to unsubscribe to Esta Romi at any time and will no longer receive such communication.
- Order Processing: Esta Romi will use the personal and financial information (provided by the customer) for the purposes of processing an order. We will need to collect information that a) allows us to fulfil the delivery (eg. address information), b) allows us to manage the correspondence and service communication with you (e.g. contact details) and c) is needed to verify that the data provided for the transaction is complete, valid, correct and clear of fraudulent markers.
Esta Romi will also use purchasing data in order to find out more about our customers. (e.g. by analyzing patterns such as purchasing frequency and preferred product categories) in order to offer our customers a more personalised service. It will allow Esta Romi to send targeted communications about specific products, activities and events that are relevant to specific customers, while also allowing Esta Romi staff to offer a more helpful service.
We do collate statistical information about site traffic, sales and other commercial information which we may pass on to trusted third parties but these statistics do not include any information which can identify you personally.
Finally, we may use your personal information for our internal marketing and demographic studies, together with non-personal data to monitor customer patterns so we can consistently improve our Website design to better meet our visitors' needs.
WHO ESTA ROMI SHARES YOUR INFORMATION WITH
Esta Romi does not sell, rent or disclose our customers’ names, addresses, email addresses or other personal information to any non-Esta Romi entity. In order to maintain our Website, fulfil deliveries and provide customers with electronic commerce and communication services, Esta Romi contracts with certain third parties. As necessary, these third parties may process your personal information, solely for the purposes of assisting Esta Romi with these endeavours and under strict contractual confidentiality obligations. We do not otherwise disclose your information to third parties unless required by law or in connection with a legal claim or proceeding.
MARKETING OPT-IN AND OPT-OUT PROVISION
(i) Our regular update service, which will send you email alerts for new products, features, enhancements, special offers, upgrade opportunities, contests and events of interest. Such alerts may include marketing information about Esta Romi, our subsidiaries or selected business partners; and/or
(ii) One-off marketing promotions from us.
We do not sell or otherwise pass your details to third parties for marketing purposes. Marketing communications you subscribe to will only be sent by Esta Romi.
At all times, we will offer you the opportunity to unsubscribe out of any service or update to which you have subscribed, if you change your mind. Any e-mail we send you will contain an easy automated unsubscribe link so that you can opt-out of that particular campaign. Simply follow the indications in the e-mail.